Enrolment Form

    Personal Details


    Student Visa holders must choose "General English (full-time)" as their principal course of study. (CRICOS Code:03378G)


    What is your current level of English?

    Term Breaks

    TIES runs on a schedule of four 11-week terms each year (10 Study Weeks + 1 Exam Week). If you are
    studying more than one term, please select the term breaks which are appropriate to your study:

    Term 1 Study (09/01/24-22/03/24) - Term One Holidays: (One week: 24/03/2024 – 01/04/2024) Yes
    Term 2 Study (02/04/24-14/06/24 ) - Term Two Holidays: (Two weeks: 15/06/2024 – 01/07/2024) Yes
    Term 3 Study (02/07/24-13/09/24) - Term Three Holidays: (One week: 14/09/2024 – 23/09/2024) Yes
    Term 4 Study (24/09/24-06/12/24) - Term Four Holidays: (Four weeks: 07/12/2024 – 06/01/2025) Yes


    Homestay Requirements (if selected)

    Please note that Homestay includes Breakfast and Dinner during the week and includes three meals on weekends.

    Summary of Fees

    Please complete the following with the appropriate fees.

    You can find our updated course costs online here: COURSE GUIDE

    Please note that OSHC fees will be added later if you are applying for a student visa

    Enrolment Procedures

    Student Visa Applications

    1. Contact your nearest Australian Embassy or Consulate for visa application requirements. Please visit the Department of Home Affairs for more information.

    2. Complete and sign this enrolment form and send/email to: Townsville International English School, P.O Box 2219 Townsville,QLD, Australia 4810.Online Enrolment: www.tiesnq.com.au Email: info@tiesnq.com.au

    3. Townsville International English School will issue you a letter of offer and an invoice of fees.

    4. Read through and sign the Letter of Offer (including the Terms and conditions of enrolment Cancellation and Refund Policy) and send it back to TIES, along with your first payment of fees (see invoice for payment methods).

    5. Students will then receive their Confirmation of Enrolment (CoE) when full payment is received. TIES will send the student pre-arrival information, a student handbook and information about orientation.

    6. If you elected to organise your own OSHC, you will need to arrange this from a registered Australian provider.

    7. You will need to submit your copy of the CoE to the Australian Embassy together with your student visa application.

    8. Student makes travel/and or accommodation arrangements.

    9. Student arrives in Australia.

    10. Student completes orientation on the Monday before their class starts.

    11. Student starts classes.

    Tourist or Working Holiday Visa Applications

    1. Send a completed and signed Enrolment Form to Townsville International English School.

    2. Pay the total cost of your course (payments must be made before your course start date and before TIES can finalise any arrangements for your stay.

    3. TIES will send the student pre-arrival information, a student handbook and information about orientation.

    4. Student makes travel/ and or accommodation arrangements. Student purchases their own travel/health insurance.

    5. Student arrives in Australia.

    6. Student completes orientation on the Monday before their class starts.

    7. Student starts classes.

    Terms and Conditions of Enrolment

    Students applying to study with a Student Visa are required to pay for 4 weeks full-time tuition fees,
    enrolment fee and OSHC (overseas Health Cover). The enrolment fee is non-refundable. Once this
    payment is received the CoE (confirmation of Enrolment) will be issued. Students are then required to
    pay the remaining term fees at orientation. Students will then be required to pay term by term in
    advance. Payment for each following term is due 2 weeks before the start of the term.

    All prices are valid until the end of 2024.

    I understand that TIES has the right to alter its fees and conditions, cancel or defer its courses and alter class timetables and contact hours at any time without notice.

    I agree to waive and release all claims against Townsville International English School (TIES), its directors and its appointed agents for any loss, accident, injury, delay or expense resulting from participation in any of its courses, airport transfers, excursions, social activities and all types of accommodation arrangements. I also release TIES, its directors and its appointed agents and agree to indemnify TIES, its directors and its appointed agents with regard to any financial obligations or liabilities that I may personally incur or any damage or injury to the person or property of others that I may cause while enrolled in TIES courses.

    I understand that my enrolment at TIES may be terminated at the discretion of TIES, its owners and its appointed agents without refund of fees at my own cost if I do not adhere to the rules, standards and discipline code of TIES.

    If I become ill, injured, or incapacitated, TIES, its directors, teachers, appointed agents and Homestay family members may take such action as any of them considers necessary, including securing medical treatment for me and transporting me back to my country at my own expense. I release them from all liability related to such actions.

    I agree that the laws of Australia shall apply to this agreement and I agree to submit to the jurisdiction of the Australian law.

    I agree to allow TIES to provide my personal information to Commonwealth and State agencies and the ESOS Assurance Fund Manager should it be required to do so

    Extra homestay accommodation (owing to flight arrival/departure dates etc.) is charged at $A100 per night.

    Writing materials are not included in the price.

    Any school-aged dependents accompanying overseas students to Australia will be obliged to attend school whilst in Australia and may be required to pay full fees if enrolled in either a government or non-government school. Further details are available from https://www.homeaffairs.gov.au

    Photographs, videos and testimonials provided by the student or taken by TIES may be used in promotional material including Facebook/internet.

    Provisions are made in accordance with the ESOS Act 2000, ESOS regulations 2001 and the National Code 2007.

    Student Visa holders are enrolled in a full-time ELICOS course. A full-time course consists of 20hrs/week. Students are expected to attend 100% of classes and maintain attendance above 80% at all times.

    Students must inform TIES immediately if they change their address in Australia.

    I understand that I cannot transfer to another school or College during the period of my enrolled course without a written letter of release from TIES.

    A full weeks tuition is payable in weeks comprising of public holidays and no refunds or extension of days will be offered due to shorter weeks.

    In the case of provider default, students are protected by provisions of the ESOS Act 2000 and the ESOS regulations 2001. This agreement, and the availability of complaints and appeals processes, does not remove the right of the student to take action under Australia’s consumer protection laws.

    Cancellation and Refund Policy

    All requests for refunds must be made in writing to the Director, Townsville International English School, PO Box 2219, Townsville, 4810. Or email Director@tiesnq.com.au If you are withdrawing from a course due to illness, a medical certificate must accompany your letter.

    Tuition fees are non transferable to other students or institutions.

    All refunds will be paid in the same currency in which the fees were paid and refunded only to the person who entered into the contract with TIES. However, if the person gives written consent to pay the refund to someone else this will be appropriate. TIES adheres to the policy of refunding fees to the person who originally paid the fees. If you appoint your agent for this enrolment process and your agent pays the fees to TIES on your behalf, the refund will be made to your agent. However, TIES will consider onshore refund payments to the student, if your agent agrees. In either case this is determined at the discretion of the Director of TIES.

    All fees paid including any course fees collected by education agents on behalf of TIES, except the non-refundable enrolment fee, accommodation placement fees and air-port pick-up subject to this refund policy.

    Refunds will be paid within 14 days of notification.

    Bank charges will be deducted from refunds when occurred.

    100% of the tuition fees will be refunded if a visa application is rejected. You must notify TIES within 28 days of visa rejection.

    100% of the tuition fees will be refunded if you cancel your enrolment in writing 4 or more weeks before the commencement of your course.

    50% of the tuition fees will be refunded if you cancel your enrolment in writing less than 4 weeks before the commencement of your course.

    Refunds will not be granted once a course has commenced.

    TIES reserves the right to cancel a course if numbers are insufficient. In the unlikely event that TIES is unable to deliver your course in full, you will be offered a refund of all the course money you have paid to date. The refund will be paid to you within 2 weeks of the day on which the course ceased being provided. Alternatively, you may be offered enrolment in an alternative course by TIES at no extra cost to you. You have the right to choose whether you would prefer a full refund of course fees, or to accept a place in another course. If you choose placement in another course, we will ask you to sign a document to indicate that you accept the placement.

    If TIES is unable to provide the student with a refund or place them in an alternative course, the Tuition Protection Scheme (TPS) will assist the student in finding an alternative course or to get a refund if a suitable alternative is not found. Refunds will be in Australian dollars.

    TIES reserves the right to expel a student who does not adhere to the discipline code of behaviour of the school. No refund will be given.

    No refund will be given for school closures due to dangerous situations (E.g. fire, cyclone, pandemics, flooding etc.) The school may decide to close for the safety of the students and staff. Nothing in the School’s complaints and appeals policy removes the right of any overseas student to pursue other legal remedies.

    Student Declaration

    I confirm that I have read, understood and agree to the terms and conditions of enrolment (including refund policy). I acknowledge and agree that; this is an application only to study at Townsville International English School (i.e. it does not guarantee a place). I confirm that I have received and read a copy of TIES' current Prospectus/Course Guide. I will adhere to the code of conduct at TIES. Student Visa holders must purchase OSHC and choose TIES full-time CRICOS courses*. I will notify TIES of any change of address while enrolled in the course. I have attached a copy of my passport and (if applicable) a copy of OSHC. By checking below, you are consenting to the use of your electronic signature in lieu of an original signature on paper.

    Yes, I agree

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